Attention
If your Photo Cart is suddenly getting a 500 error or only displaying a blank page then you or your hosting company has updated the PHP (programming language) to PHP 7 which Photo Cart is not compatible with (and will not be compatible with) mainly because of the removal of the my_sql functions which are replaced with my_sqli functions.
You would need to have the PHP version downgraded to 5.6 in order for Photo Cart to work. If downgrading the PHP doesn't work then you may have to update Photo Cart to the last version of 7. Download Photo Cart 7 upgrade files. Upgrade instructions.
Photo Cart was retired in 2015. Check out Sytist.
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Page Isn't Working
S
Stephanie Romero
3 posts
Wed Mar 27, 19 6:30 PM CST
Hi,
I tried to log in to my PhotoCart admin page and it says that the page is not working. And that chaseandsnap.com is currently unable to handle this request. HTTP ERROR 500. A few things have been done that may have affected it. I do think my PHP was upgraded and I also just added a SSL certificate in order to have my website show https to be secure. Is there any way to get back the access to my galleries without messing up my Wordpress site?
Thank you,
Stephanie Romero
I tried to log in to my PhotoCart admin page and it says that the page is not working. And that chaseandsnap.com is currently unable to handle this request. HTTP ERROR 500. A few things have been done that may have affected it. I do think my PHP was upgraded and I also just added a SSL certificate in order to have my website show https to be secure. Is there any way to get back the access to my galleries without messing up my Wordpress site?
Thank you,
Stephanie Romero
Tim - PicturesPro.com
16,201 posts
(admin)
Thu Mar 28, 19 7:29 AM CST
Most likely the PHP version was updated to PHP 7. Photo Cart is not compatible with PHP 7. You will need to have the PHP version changed to PHP 5 (5.4 or 5.6).
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
S
Stephanie Romero
3 posts
Thu Mar 28, 19 6:30 PM CST
I have changed the PHP to 5.6. I am now getting this error:
Fatal error: Cannot re-assign auto-global variable _REQUEST in /home/chasea6/public_html/proofs/pc_inc/pc_functions.php on line 72
Fatal error: Cannot re-assign auto-global variable _REQUEST in /home/chasea6/public_html/proofs/pc_inc/pc_functions.php on line 72
Tim - PicturesPro.com
16,201 posts
(admin)
Fri Mar 29, 19 5:56 AM CST
You must not be using Photo Cart 7. See this about that error
https://www.picturespro.com/support-forum/photo-cart/?t=10475-all-of-a-sudden-my-photo-cart-pages-are-blank
https://www.picturespro.com/support-forum/photo-cart/?t=10475-all-of-a-sudden-my-photo-cart-pages-are-blank
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
S
Stephanie Romero
3 posts
Fri Mar 29, 19 5:19 PM CST
Thanks, I think I got it!
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