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Orders Not Showing Up In Photocart

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Jill Carter
1 posts
Mon May 22, 17
12:12 PM
I received two orders over the weekend and now they are not showing up in photo cart. The paypal payments went through, but I cannot access the order. One of them was there the other day and now it's gone! What to do???

Tim -
11846 posts
Mon May 22, 17
1:22 PM
It sounds like your host restored a backup of your website / database from before the order was placed. That would explain the missing order. You should check with your host and see if anything like that happened.
Tim Grissett, DIA - || My Email Address:
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