Hey Support Team,

I moved with my website to a new server, now the Gallery Access Codes for my Galleries no longer works. My customers can not access their images. Please help as I can solve the problem.

For the move to the new Server I transferred all the files from olt to the new FTP and entered the new database information in the setup.php

Cheers
Udo

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What is the link to your Photo Cart? And supply a access code to test with.

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Here you can Find the old one: http://www.kaiundkristin.de/photocart/index.php - And here is the new one (Test Environment): http://hosting5770.af939.netcup.net/photocart/ - Here is an Access Code for an Gallery i created today: 69b8c36e - Should I create a new gallery on hosting5770.af939.netcup.net ore on http://www.kaiundkristin.de/ ? - Cheers - Udo

Edited Mon Feb 01, 16 8:44 AM by Udo G.

I had no problem getting to that gallery using the access code you provided. Looks like it works to me...

Edited Mon Feb 01, 16 9:41 AM by Dave's Uploader

Yes of course, i just create that gallery!

But that is not the Problem!

I moved my website to a new server, now the Gallery Access Codes for my existing Galleries no longer works .
For moving my Data to the new Server, I transferred all the files from the old one to the new FTP and import the existing database via phpmyadmin.

Now understand my problem?

Please help solving THIS Problem :)

Cheers
Udo

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Creating a gallery in one installation isn't going to create it in the other one. They are different databases. So you should just use the one you are moving to.

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I also know that :)

Okay, again from the beginning: I moved my files to a new server. For the move I have backed up the database from Photocart via phpMyAdmin, as all files of Photocart. These files I uploaded to the new server and upload the entire database with phpMyAdmin. This means that both databases are identical. But now i have not longer access to the galleries with the Gallery Access Code.

I do that:
To move Photo Cart to a new server you will need to:

1) Download your entire Photo Cart folder from your current hosting to your computer.
2) Re-upload the folder you downloaded it to your new hosting.
* 3) The database will need to be exported from your old hosting. You will need to use PHPMyAdmin and export your database as a SQL file.
* 4) Create a new database in your new hosting control panel. Import the SQL file to the new database through PHPMyAdmin.
5) Edit the setup.php file with the new database names and settings.

NOW the Gallery Access Codes don't work anymore!

Cheers
Udo

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How are they not working? Does it say gallery not found? Or does it just hang on the page with no message?

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Get an Errormessage: Fehler: Die Galerie ist abgelaufen oder wurde entfernt.

English: Error: The gallery has expired or been removed.

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Do you see the galleries in the admin in the new server ... the one not working?

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Found the Problem! Now it works

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