Attention

If your Photo Cart is suddenly getting a 500 error or only displaying a blank page then you or your hosting company has updated the PHP (programming language) to PHP 7 which Photo Cart is not compatible with (and will not be compatible with) mainly because of the removal of the my_sql functions which are replaced with my_sqli functions. 

You would need to have the PHP version downgraded to 5.6 in order for Photo Cart to work. If downgrading the PHP doesn't work then you may have to update Photo Cart to the last version of 7. Download Photo Cart 7 upgrade files. Upgrade instructions.

Photo Cart was retired in 2015. Check out Sytist.

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How Can I Send Client Their Log In Info?

J
2 posts
Mon Jul 06, 15 4:35 PM CST
I thought there was a way but I can't find it, thanks!
16,148 posts (admin)
Tue Jul 07, 15 7:27 AM CST
If it is an account you just created for them in the admin, there will be a link to send them an email to create a password. If they already have an account, there is no option to send them their password because it is encrypted.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
145 posts
Tue Jul 07, 15 11:54 AM CST
When customers don't know their password anymore I call and change it for them. Are they then able to log in and change it for themselves?
16,148 posts (admin)
Tue Jul 07, 15 12:58 PM CST
They can use the forgot password feature on the login screen. That's what it is for.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
145 posts
Tue Jul 07, 15 1:32 PM CST
I spend most my time on admin side and didn't know there was one.
5 total messages
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