Attention
If your Photo Cart is suddenly getting a 500 error or only displaying a blank page then you or your hosting company has updated the PHP (programming language) to PHP 7 which Photo Cart is not compatible with (and will not be compatible with) mainly because of the removal of the my_sql functions which are replaced with my_sqli functions.
You would need to have the PHP version downgraded to 5.6 in order for Photo Cart to work. If downgrading the PHP doesn't work then you may have to update Photo Cart to the last version of 7. Download Photo Cart 7 upgrade files. Upgrade instructions.
Photo Cart was retired in 2015. Check out Sytist.
Please log in or Create an account to post or reply to topics.
You will still receive notifications of replies to topics you are part of even if you do not subscribe to new topic emails.
New Galleries No Longer Show Up On My Ftp Site
J
Jessie Kriech-Higdon
6 posts
Wed Feb 04, 15 4:33 PM CST
When I create a new gallery it is no longer showing up on my FTP site where I usually bulk load. The FTP itself seems to work fine and my other galleries in photo cart work, but for some reason creating new galleries does not. Does anyone have any insight on what may be the problem? Thanks!!
Tim - PicturesPro.com
16,247 posts
(admin)
Thu Feb 05, 15 10:23 AM CST
You may need to refresh your FTP program while looking in the photos folder (F5 if you are using Filezilla). If that doesn't work, then you will need to right click on the "photos" folder and change the permissions to 777
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
J
Jessie Kriech-Higdon
6 posts
Thu Feb 05, 15 11:21 AM CST
Thanks for getting back to me Tim- I tried both suggestions but still not working. It looks like now the rest of the FTP site is acting weird. I can load things onto it, but I can't see them when I try to go to their link.
Edited Thu Feb 05, 15 11:28 AM by Jessie Kriech-Higdon
Tim - PicturesPro.com
16,247 posts
(admin)
Thu Feb 05, 15 1:59 PM CST
Sounds like an issue with the server. You may need to contact your host about it.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
J
Jessie Kriech-Higdon
6 posts
Thu Feb 05, 15 2:00 PM CST
Thanks for your help!
J
Jessie Kriech-Higdon
6 posts
Thu Feb 05, 15 6:53 PM CST
Sorry to bother but I did contact my host and they were doing an upgrade on their servers and told me to just wait it out- which I did, but now I can't access the photo cart at all. Will I need to reload the cart to the new server? Thanks so much!
Tim - PicturesPro.com
16,247 posts
(admin)
Fri Feb 06, 15 7:14 AM CST
Are you getting an error or something? If so, what is it? And are you by chance hosting at bigfolio?
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
J
Jessie Kriech-Higdon
6 posts
Fri Feb 06, 15 3:15 PM CST
This is the message I get when I go to my photo cart page and yep it is bigfolio-
Unable to connect to the databaseAccess denied for user 'photocart6'@'localhost' (using password: YES)
Unable to connect to the databaseAccess denied for user 'photocart6'@'localhost' (using password: YES)
Tim - PicturesPro.com
16,247 posts
(admin)
Sun Feb 08, 15 7:01 AM CST
You must be hosting with Bigfolio. If so I guess they did some server upgrades recently that has caused peoples database passwords to change. You will need to contact them to update the database password.
The current database password can be found in the setup.php file inside your Photo Cart folder.
The current database password can be found in the setup.php file inside your Photo Cart folder.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
Please log in or Create an account to post or reply to topics.
Loading more pages