Attention
If your Photo Cart is suddenly getting a 500 error or only displaying a blank page then you or your hosting company has updated the PHP (programming language) to PHP 7 which Photo Cart is not compatible with (and will not be compatible with) mainly because of the removal of the my_sql functions which are replaced with my_sqli functions.
You would need to have the PHP version downgraded to 5.6 in order for Photo Cart to work. If downgrading the PHP doesn't work then you may have to update Photo Cart to the last version of 7. Download Photo Cart 7 upgrade files. Upgrade instructions.
Photo Cart was retired in 2015. Check out Sytist.
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Error: Nnumcok-a
L
Louisa Copeland
20 posts
Tue Jan 06, 15 3:19 PM CST
Hi Tim,
I am getting NNumCok-A when I try and link to a gallery on my Facebook page. I have seen previous posts here listing a fix of uploading a new pc_head.php file which I have done and it is still giving me the same message.
Can you shed any light on this?
Thanks
I am getting NNumCok-A when I try and link to a gallery on my Facebook page. I have seen previous posts here listing a fix of uploading a new pc_head.php file which I have done and it is still giving me the same message.
Can you shed any light on this?
Thanks
Tim - PicturesPro.com
16,216 posts
(admin)
Wed Jan 07, 15 7:44 AM CST
It is probably cached with Facebook. Go to this page and enter in your gallery link :
https://developers.facebook.com/tools/debug/
Then click the fetch new scrape information button.
https://developers.facebook.com/tools/debug/
Then click the fetch new scrape information button.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
L
Louisa Copeland
20 posts
Wed Jan 07, 15 12:28 PM CST
Thanks Tim, but when I do that it gives me
Object at URL 'http://www.louiseobrienpix.com/photocart/index.php?do=photocart&viewGallery=10100#page=thumbs' of type 'website' is invalid because a required property 'og:title' of type 'string' was not provided.
Object at URL 'http://www.louiseobrienpix.com/photocart/index.php?do=photocart&viewGallery=10100#page=thumbs' of type 'website' is invalid because a required property 'og:title' of type 'string' was not provided.
Tim - PicturesPro.com
16,216 posts
(admin)
Wed Jan 07, 15 1:17 PM CST
Well you have your Photo Cart set up so customers have to log in to view photos so Facebook can't access the page to get the data.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
L
Louisa Copeland
20 posts
Wed Jan 07, 15 1:39 PM CST
Thanks Tim but even when I remove the login requirement the error code still shows up. So it can't be down to the need to log in first.
L
Louisa Copeland
20 posts
Wed Jan 07, 15 2:15 PM CST
Plus linking galleries to Facebook works perfectly with my friends Photocart (same version) even though you have to log in to view her galleries too. I have cleared the cache and cookies too.
Tim - PicturesPro.com
16,216 posts
(admin)
Thu Jan 08, 15 7:46 AM CST
Are you sure you uploaded the pc_head file into your photocart folder overwriting the existing one? That file would fix the cookie error
Download this zip file:
http://www.picturespro.com/sy-misc/download/Photo-Cart-NNumCok-A-Error-fix.zip
Refer to the READ-ME file.
Download this zip file:
http://www.picturespro.com/sy-misc/download/Photo-Cart-NNumCok-A-Error-fix.zip
Refer to the READ-ME file.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
L
Louisa Copeland
20 posts
Thu Jan 08, 15 3:00 PM CST
Hi Tim,
I have updated the pc_head.php file several times but am not sure if I should but loading it just into the Photocart folder or into one of the sub folders? Either way error is still showing up.
I have updated the pc_head.php file several times but am not sure if I should but loading it just into the Photocart folder or into one of the sub folders? Either way error is still showing up.
Tim - PicturesPro.com
16,216 posts
(admin)
Fri Jan 09, 15 7:57 AM CST
It would go into the photocart folder. You can email me your FTP username and password and I can take a look into it.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
L
Louisa Copeland
20 posts
Sat May 20, 17 2:13 PM CST
Hi Tim,
Still having this error, can you please assist? You had emailed that I was loading the pc_head file to the wrong place and that it was fixed, but it wasn't.
Thanks,
Lou
Still having this error, can you please assist? You had emailed that I was loading the pc_head file to the wrong place and that it was fixed, but it wasn't.
Thanks,
Lou
Tim - PicturesPro.com
16,216 posts
(admin)
Mon May 22, 17 7:13 AM CST
I don't understand. After 2 years it just started doing it again?
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
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