Attention

If your Photo Cart is suddenly getting a 500 error or only displaying a blank page then you or your hosting company has updated the PHP (programming language) to PHP 7 which Photo Cart is not compatible with (and will not be compatible with) mainly because of the removal of the my_sql functions which are replaced with my_sqli functions. 

You would need to have the PHP version downgraded to 5.6 in order for Photo Cart to work. If downgrading the PHP doesn't work then you may have to update Photo Cart to the last version of 7. Download Photo Cart 7 upgrade files. Upgrade instructions.

Photo Cart was retired in 2015. Check out Sytist.

Please log in or Create an account to post or reply to topics.
You will still receive notifications of replies to topics you are part of even if you do not subscribe to new topic emails.

Changed Hosting, Have A New Ip Address, And Now Can't Access My Photocart Admin

M
1 posts
Thu Nov 27, 14 12:58 AM CST
I updated my hosting type with godaddy because my website was running really slow. When I switched it over, I got a new IP address. My website works great now, but my photcart doesn't work. I can't get into the admin side at all - this is what shows up:


Warning: session_start() [function.session-start]: open(/home/content/68/5143068/tmp/sess_knn6lu44d3gh3629pfgh6q7b61, O_RDWR) failed: No such file or directory (2) in /home/content/68/5143068/html/clients/admin/manage.php on line 3

Warning: session_start() [function.session-start]: Cannot send session cache limiter - headers already sent (output started at /home/content/68/5143068/html/clients/admin/manage.php:3) in /home/content/68/5143068/html/clients/admin/manage.php on line 3

Warning: Cannot modify header information - headers already sent by (output started at /home/content/68/5143068/html/clients/admin/manage.php:3) in /home/content/68/5143068/html/clients/admin/manage.php on line 5

Warning: Cannot modify header information - headers already sent by (output started at /home/content/68/5143068/html/clients/admin/manage.php:3) in /home/content/68/5143068/html/clients/admin/manage.php on line 6

Warning: session_write_close() [function.session-write-close]: open(/home/content/68/5143068/tmp/sess_knn6lu44d3gh3629pfgh6q7b61, O_RDWR) failed: No such file or directory (2) in /home/content/68/5143068/html/clients/admin/_login.php on line 67

Warning: session_write_close() [function.session-write-close]: Failed to write session data (files). Please verify that the current setting of session.save_path is correct () in /home/content/68/5143068/html/clients/admin/_login.php on line 67

Warning: Cannot modify header information - headers already sent by (output started at /home/content/68/5143068/html/clients/admin/manage.php:3) in /home/content/68/5143068/html/clients/admin/_login.php on line 68


I'm REALLY not good with technical stuff. Godaddy did say this after it was switched over:

Congratulations! You are now able to publish to your updated hosting account.

Please note that it can take up to 24 hours from the time the update was completed for any newly-published content to be visible on your website.

DNS NOTE: Your account has been assigned the new IP address 50.62.39.1. If any of its hosted domains, including the primary domain mkpclients.com are in your hosting shopper account, their A records have been updated. If not, you must manually update their A records to point to the new IP address.

If hosted subdomains have been set up through the Hosting Control Center, their A records have been updated. If hosted subdomains have been set up outside your hosting shopper account, you must manually update their A records to point to the new IP address.

If you need help modifying the A record of a particular domain, contact your domain registrar.

To upload your website to your hosting account you will need the following information:
Your FTP user name (m1078216861m) and password
FTP address or host name: mkpclients.com
Start Directory: Some FTP clients will ask for a "Home" or "Start" directory. Our hosting service does not require this, so simply leave the box blank or enter a single forward slash (i.e., " / ")
FTP Port: You should enter "standard" OR "21."
To upload your website you will need FTP client software or Web Design Software with FTP capabilities. Learn more.


So, I'm guessing I need to change my IP address SOMEWHERE, but I'm not sure where to do that. I use filezilla to get into my FTP stuff, but I'm not really that good with it and don't know if that's even where I would go to change the IP address. Any ideas??
16,240 posts (admin)
Fri Nov 28, 14 10:03 AM CST
It is a PHP session handling issue on the server. Here is what you can do to create a workaround fix:

FTP connect to your website in your FTP program.

Navigate into your Photo Cart folder.

Create a new folder inside your Photo Cart folder named: sessions (if one does not exist)

Download the setup.php file that is inside your Photo Cart folder to your computer and open it in a text editor like notepad.

Add the following 2 lines of code on a blank line before the closing PHP tag ?>

ini_set('session.gc_maxlifetime', 1800);
ini_set('session.save_path', $setup['path']."/sessions");

Save and re-upload into your Photo Cart folder.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
2 total messages
Please log in or Create an account to post or reply to topics.
This post has been viewed 3,108 times
 
Loading more pages
Loading more pages

Sign up for email promotions.

Your information is safe with us and won't be shared.

Thank you for signing up!

 
©2003 - 2021 Grissett, LLC. All Rights Reserved.

By continuing to browse or by clicking Accept Cookies, you agree to the storing of cookies on your device necessary to provide you with the services available through our website.

    Accept   Privacy & Cookie Policy
Loading More Photos
Scroll To Top
Close Window
Loading
Close