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If your Photo Cart is suddenly getting a 500 error or only displaying a blank page then you or your hosting company has updated the PHP (programming language) to PHP 7 which Photo Cart is not compatible with (and will not be compatible with) mainly because of the removal of the my_sql functions which are replaced with my_sqli functions. 

You would need to have the PHP version downgraded to 5.6 in order for Photo Cart to work. If downgrading the PHP doesn't work then you may have to update Photo Cart to the last version of 7. Download Photo Cart 7 upgrade files. Upgrade instructions.

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Wrong Time Shows For Last Active Customers

S
31 posts
Mon Oct 06, 14 10:29 PM CST
not sure why but my last active customer always shows wrong time. I checked my time under settings and i am in correct time zone and that shows the correct time. Im worried about my early bird discount not working correctly and ending at the wrong time since last active customer shows the wrong time. is there any other area that I need to change time in other then under the settings?

thanks
16,207 posts (admin)
Tue Oct 07, 14 8:12 AM CST
Do the most recent gallery views & last admin logins on the home screen show the correct times? If so, just might be a bug in the last active customers.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
S
31 posts
Tue Oct 07, 14 8:00 PM CST
i just logged in with my username and password to the customer view gallery its 6pm here and it came up I logged in at 10:59 AM is there a way to fix this if its a bug?
16,207 posts (admin)
Wed Oct 08, 14 9:37 AM CST
Sounds like the time on the server is way off. You should contact your hosting company and ask them to check the time on the server.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
S
31 posts
Wed Oct 08, 14 8:58 PM CST
will this effect the early bird discount function?
S
31 posts
Wed Oct 08, 14 9:27 PM CST
tim, I just got off godaddy they say the server i am on is set on PST which is same time zone as me.
16,207 posts (admin)
Thu Oct 09, 14 8:55 AM CST
You can email me a link to your Photo Cart admin with the username and password and your FTP username and password and I can check the time on the server.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
a
3 posts
Sun Jan 25, 15 6:33 PM CST
Tim, was this resolved? I have the same problem. The default time zone in phpinfo is Los Angeles and I am on the West Coast. Under "Basic Settings", my time zone is correct, but all of the times on the main admin page are off by 3 hours.
16,207 posts (admin)
Mon Jan 26, 15 6:41 AM CST
The database is probably in a different time zone so it is not saving the dates with the correct time zone.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
9 total messages
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