MY email was working and a few months ago... it just stopped

I tried everything on this post:

http://www.picturespro.com/support-forum/photo-cart/?t=10479-my-emails-suddenly-stop-sending

STill not working.... so I contacted my server

This said it was coding issue. Here is their response:


Currently we've gone ahead and investigated this issue and it does not appear to be being caused by the server, or it's configurations. We've gone ahead and have created a test php sendmail function which can be found here:

[ http://andreabphotography.com/mailtest.php ]

When using this script you can see that the mail has been sucesfully sent within the exim mail log as follows:

2014-09-18 14:58:16 1XUguG-0001Gh-Fe emailtesthd@gmail.com F= R=smart_route T=remote_smtp S=977 H=tree.mfilter.dimenoc.com [72.29.89.3] C="250 2.0.0 from MTA(smtp:[127.0.0.1]:10025): 250 2.0.0 Ok: queued as B569B1CDA6C"
2014-09-18 14:58:17 1XUguG-0001Gh-Fe Completed

This means that this issue is unfortunately coding related which falls out of our realm of support. If you have any other questions, please let us know.

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Love it when something works, then stops without changing anything in the system and the host says they didn't do anything.

Have you checked your spam folders for the email? Can you try to send a test email to my email address info@picturespro.com in Settings -> Mail Settings?

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the email is not landing in spam folders.

My client this week lost her password, so she filed out the form to get it sent to her, and she got nothing either

Nothing is sending out.

I just sent you a test email.

I have done it to myself over the last few weeks and I have not received anything.

THANKS

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You will need to email me a link to your admin with the username and password so I can look at the settings.

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sending now- THANKS

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Andrea / Tim - did your problem get resolved?

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