My provider wanted to move my site to a new server and initially didn't copy anything across so it's been broken for a week now.

Called them today and they have now moved over the Photocart folder (which I called "Orders") so I can see it in my dreamweaver application, so looks like they haven't lost anything - Phew - for now...

so I go to my page to view the gallery
http://richardlycettphotography.co.uk/orders/index.php
and get nothing

similarly
www.richardlycettphotography.co.uk/orders/admin and it just hangs there as it tries to load "manage.php"

I'm on v6 still, as it was working fine for me. Can someone point me in the right direction as my provider says it needs some "configuration" but I've no idea what and they are being as useful as a chocolate fireguard.


Richard

Edited by

I may be leading you down the wrong street here, but could it be to do with the database setup?

Edited by

I've just had this back. Is this any help? If I need to reinstall, will it link to the old galleries?

Hi Richard Lycett,

Thank you for your query

Apologies for the delay this is causing you.

Please be informed that we have now managed to check further on your script and on the error logs.

[Mon Sep 22 10:26:47 2014] [warn] mod_fcgid: stderr: PHP Fatal error: Cannot re-assign auto-global variable _REQUEST in /home/linweb33/r/richardlycettphotography.co.uk-1077793859/user/htdocs/orders/pc_inc/pc_functions.php on line 72
[Mon Sep 22 10:30:26 2014] [warn] mod_fcgid: stderr: PHP Fatal error: Cannot re-assign auto-global variable _REQUEST in /home/linweb33/r/richardlycettphotography.co.uk-1077793859/user/htdocs/orders/pc_inc/pc_functions.php on line 72
[Mon Sep 22 10:30:33 2014] [warn] mod_fcgid: stderr: PHP Fatal error: Cannot re-assign auto-global variable _REQUEST in /home/linweb33/r/richardlycettphotography.co.uk-1077793859/user/htdocs/orders/pc_inc/pc_functions.php on line 72
[Mon Sep 22 10:30:37 2014] [warn] mod_fcgid: stderr: PHP Fatal error: Cannot re-assign auto-global variable _REQUEST in /home/linweb33/r/richardlycettphotography.co.uk-1077793859/user/htdocs/orders/pc_inc/pc_functions.php on line 72
[Mon Sep 22 10:31:13 2014] [warn] mod_fcgid: stderr: PHP Fatal error: Cannot re-assign auto-global variable _REQUEST in /home/linweb33/r/richardlycettphotography.co.uk-1077793859/user/htdocs/orders/pc_inc/pc_functions.php on line 72
[Mon Sep 22 10:31:37 2014] [warn] mod_fcgid: stderr: PHP Fatal error: Cannot re-assign auto-global variable _REQUEST in /home/linweb33/r/richardlycettphotography.co.uk-1077793859/user/htdocs/orders/pc_inc/pc_functions.php on line 72
[Mon Sep 22 10:31:45 2014] [warn] mod_fcgid: stderr: PHP Fatal error: Cannot re-assign auto-global variable _REQUEST in /home/linweb33/r/richardlycettphotography.co.uk-1077793859/user/htdocs/orders/pc_inc/pc_functions.php on line 72
[Mon Sep 22 10:34:20 2014] [warn] mod_fcgid: stderr: PHP Fatal error: Cannot re-assign auto-global variable _REQUEST in /home/linweb33/r/richardlycettphotography.co.uk-1077793859/user/htdocs/orders/pc_inc/pc_functions.php on line 72
[Mon Sep 22 10:34:40 2014] [warn] mod_fcgid: stderr: PHP Fatal error: Cannot re-assign auto-global variable _REQUEST in /home/linweb33/r/richardlycettphotography.co.uk-1077793859/user/htdocs/orders/pc_inc/pc_functions.php on line 72
[Mon Sep 22 10:39:02 2014] [warn] mod_fcgid: stderr: PHP Fatal error: Cannot re-assign auto-global variable _REQUEST in /home/linweb33/r/richardlycettphotography.co.uk-1077793859/user/htdocs/orders/pc_inc/pc_functions.php on line 72
[Mon Sep 22 10:39:11 2014] [warn] mod_fcgid: stderr: PHP Fatal error: Cannot re-assign auto-global variable _REQUEST in /home/linweb33/r/richardlycettphotography.co.uk-1077793859/user/htdocs/orders/pc_inc/pc_functions.php on line 72
[Mon Sep 22 10:41:03 2014] [warn] mod_fcgid: stderr: PHP Fatal error: Cannot re-assign auto-global variable _REQUEST in /home/linweb33/r/richardlycettphotography.co.uk-1077793859/user/htdocs/orders/pc_inc/pc_functions.php on line 72
[Mon Sep 22 10:41:12 2014] [warn] mod_fcgid: stderr: PHP Fatal error: Cannot re-assign auto-global variable _REQUEST in /home/linweb33/r/richardlycettphotography.co.uk-1077793859/user/htdocs/orders/pc_inc/pc_functions.php on line 72
[Mon Sep 22 10:42:33 2014] [warn] mod_fcgid: stderr: PHP Fatal error: Cannot re-assign auto-global variable _REQUEST in /home/linweb33/r/richardlycettphotography.co.uk-1077793859/user/htdocs/orders/pc_inc/pc_functions.php on line 72
[Mon Sep 22 10:42:40 2014] [warn] mod_fcgid: stderr: PHP Fatal error: Cannot re-assign auto-global variable _REQUEST in /home/linweb33/r/richardlycettphotography.co.uk-1077793859/user/htdocs/orders/pc_inc/pc_functions.php on line 72
[Mon Sep 22 10:53:06 2014] [warn] mod_fcgid: stderr: PHP Fatal error: Cannot re-assign auto-global variable _REQUEST in /home/linweb33/r/richardlycettphotography.co.uk-1077793859/user/htdocs/orders/pc_inc/pc_functions.php on line 72

Based on this error logs, with our troubleshooting measures here in our end, it appears that you would need to reinstall the application you are using when you built your gallery.

We strongly suggest you make all the necessary back ups first before proceeding.

Hope this helps.

Thank you for understanding.

Kind regards
The Streamline.net team - Web hosting made easy

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Edited by

You will need to upgrade to Photo Cart 7. See this link about that error:
http://www.picturespro.com/support-forum/photo-cart/?t=10475-all-of-a-sudden-my-photo-cart-pages-are-blank

Edited by

Many thanks. I've done this and it's sorted now. Cheers!!

Edited by