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If your Photo Cart is suddenly getting a 500 error or only displaying a blank page then you or your hosting company has updated the PHP (programming language) to PHP 7 which Photo Cart is not compatible with (and will not be compatible with) mainly because of the removal of the my_sql functions which are replaced with my_sqli functions. 

You would need to have the PHP version downgraded to 5.6 in order for Photo Cart to work. If downgrading the PHP doesn't work then you may have to update Photo Cart to the last version of 7. Download Photo Cart 7 upgrade files. Upgrade instructions.

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Orders With Customers Cropped View

P
1 posts
Wed Aug 27, 14 8:53 AM CST
I just received an order with a picture that was cropped by the customer. I see what they did but how do I download that specific cropped photo so i can send to my vendor to print?
16,246 posts (admin)
Wed Aug 27, 14 12:49 PM CST
When you click the customer crop - view link, you can see the cropped photo then save it to your computer. Then I guess you would have to send that in with the order.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
11 posts
Wed Aug 27, 14 4:42 PM CST
Not sure who your vendor is, but I always prepare my images before sending them off to be printed. Crop the photo as the customer requested and send that image to your printer.

This is just another reason I don't let customers crop.
Edited Wed Aug 27, 14 4:43 PM by Dave
3 total messages
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