Attention

If your Photo Cart is suddenly getting a 500 error or only displaying a blank page then you or your hosting company has updated the PHP (programming language) to PHP 7 which Photo Cart is not compatible with (and will not be compatible with) mainly because of the removal of the my_sql functions which are replaced with my_sqli functions. 

You would need to have the PHP version downgraded to 5.6 in order for Photo Cart to work. If downgrading the PHP doesn't work then you may have to update Photo Cart to the last version of 7. Download Photo Cart 7 upgrade files. Upgrade instructions.

Photo Cart was retired in 2015. Check out Sytist.

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Client Thumbnails Not Showing Up

E
4 posts
Mon Aug 25, 14 5:16 PM CST
I only use the photo cart system occasionally for out of town clients. When I created a gallery today the thumbnails don't show up at all on the website. I tried reactivating an older gallery and those don't show up either. I have no idea why this is happening. I don't remember doing any system updates recently. The link is www.emilyjanephotography.com/galleries. Thanks for any help you can give me.
16,145 posts (admin)
Tue Aug 26, 14 7:53 AM CST
Go to Settings -> Gallery & Image Layouts. Set the option for the function to display thumbnails to Standard and save and they should show.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
E
4 posts
Tue Aug 26, 14 9:26 AM CST
That did not work.
16,145 posts (admin)
Tue Aug 26, 14 10:40 AM CST
Looks like you are missing at least 1 file from your Photo Cart installation. You should download the upgrade files and upload them according to the upgrade instructions to replace the missing file.

http://www.picturespro.com/photo-cart/download-upgrade/
http://www.picturespro.com/manuals/photo-cart-7/
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
E
4 posts
Tue Aug 26, 14 4:43 PM CST
I just uploaded the files and the thumbnails still aren't showing up.
E
4 posts
Tue Aug 26, 14 5:10 PM CST
Nevermind, I deleted the new gallery and re-uploaded it and it's working. Thanks!
6 total messages
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Category: Bug
 
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