Attention

If your Photo Cart is suddenly getting a 500 error or only displaying a blank page then you or your hosting company has updated the PHP (programming language) to PHP 7 which Photo Cart is not compatible with (and will not be compatible with) mainly because of the removal of the my_sql functions which are replaced with my_sqli functions. 

You would need to have the PHP version downgraded to 5.6 in order for Photo Cart to work. If downgrading the PHP doesn't work then you may have to update Photo Cart to the last version of 7. Download Photo Cart 7 upgrade files. Upgrade instructions.

Photo Cart was retired in 2015. Check out Sytist.

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No Thumbnails In The Admin Side

K
32 posts
Mon Aug 18, 14 11:21 PM CST
I had a website company design a website, and move things to a new server. Photocart was working, but then he reorganized some things on my host. Since he last made changes on my site, my photo cart is having problems. I am not seeing any thumbnails on my admin page anymore. The client side does not seam to be affected. I have had a hard time getting the website guy to do anything for me in a timely manner, so I am trying to get things done myself. I am guessing something got broken in the linking process when things were moved. around. Is this something I can fix? Please let me know.
16,242 posts (admin)
Tue Aug 19, 14 6:56 AM CST
My guess the Photo Cart is in a different folder than previously. So download and edit the setup.php file in a text editor like notepad. Look for the link $setup['photo_cart_folder'] and change the value of the folder to the folder it is in now.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
K
32 posts
Thu Aug 21, 14 8:11 AM CST
Yeah, this must be a little over my head. I can't understand the code. I see 6 lines that start with $setup. These are the ones that I see

$setup['path']= dirname(__FILE__);
$setup['url'] = "http://".$_SERVER['HTTP_HOST']."/galleries";
$setup['secure_url'] = "https://".$_SERVER['HTTP_HOST']."/galleries";

/* DATABASE SETTINGS */
$setup['pc_db_location'] = "localhost"; // hostname or location
$setup['pc_db'] = (I have erased the rest of this line for security)
$setup['pc_db_user'] = "I have erased the rest of this line for security"; // username to the database
$setup['pc_db_pass'] = 'I have erased the rest of this line for security"'; // password to the database

I am not sure which one to change? The folder that Photocart is stored in is the same. (www.karidoumaphotography.com/galleries) But, I think he might have changes something on how the directory is laid out on my website. He told me this:
I'm moving the site back to the home directory (public_html)
16,242 posts (admin)
Thu Aug 21, 14 8:47 AM CST
That looks ok ...

FTP to the website and go into the galleries -> photos folder. Look for a .htaccess file and delete it. It may be hidden so if you don't see it you may need to set your FTP program to show hidden files. Then see if that works.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
K
32 posts
Thu Aug 21, 14 8:53 AM CST
That was it Tim! Thank you, Thank you, Thank you. You have amazing customer service, and I tell everyone I can about your product. I appreciate a GREAT company with great customer service from the bottom of my heart!
K
32 posts
Thu Aug 21, 14 9:05 AM CST
Buy the way, I just went into all my forums and gave you and your company a shout out. Seriously, I LOVE your company and customer service.
16,242 posts (admin)
Thu Aug 21, 14 9:25 AM CST
Thank you, I appreciate it!
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
7 total messages
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