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If your Photo Cart is suddenly getting a 500 error or only displaying a blank page then you or your hosting company has updated the PHP (programming language) to PHP 7 which Photo Cart is not compatible with (and will not be compatible with) mainly because of the removal of the my_sql functions which are replaced with my_sqli functions.
You would need to have the PHP version downgraded to 5.6 in order for Photo Cart to work. If downgrading the PHP doesn't work then you may have to update Photo Cart to the last version of 7. Download Photo Cart 7 upgrade files. Upgrade instructions.
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Recently Moved Hosts And Now Dave's Free Uploader Won't Work With New Ftp
A
Alison Stumpf
62 posts
Mon Jul 24, 17 9:55 PM CST
I have recently moved from Bludomain to bluehost. I have plugged in the new information for my FTP connection that Bluehost has provided but it keeps telling me the username or pw is not correct. I've verified that it is....
is this an issue with the install or what else could it be?
is this an issue with the install or what else could it be?
Tim - PicturesPro.com
16,216 posts
(admin)
Wed Jul 26, 17 7:38 AM CST
Make sure you have the correct host name. It should be your domain name, but you might need to use a IP address.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
A
Alison Stumpf
62 posts
Wed Jul 26, 17 9:42 AM CST
Thank you for your response, Tim.
I have tried my hostname and the IP address without success.
Could it be something Bhost didn't do correctly in the move? I'm at a loss what to try or what to ask them to check.
:(
Appreciate your help!
Alison
I have tried my hostname and the IP address without success.
Could it be something Bhost didn't do correctly in the move? I'm at a loss what to try or what to ask them to check.
:(
Appreciate your help!
Alison
A
Alison Stumpf
62 posts
Thu Jul 27, 17 6:13 PM CST
When I inquire w Bluehost this is their response;
---------------
Hi,
It appears that "Dave's free Loader" might be a separate FTP program like Filezilla. We have never heard of this on our side.
The migration service doesn't include transferring or setting up FTP accounts, so if this is something that you where using it will need to be updated on your end.
If you need assistance in working with FTP accounts please contact technical support.
---------------
Hi,
It appears that "Dave's free Loader" might be a separate FTP program like Filezilla. We have never heard of this on our side.
The migration service doesn't include transferring or setting up FTP accounts, so if this is something that you where using it will need to be updated on your end.
If you need assistance in working with FTP accounts please contact technical support.
Tim - PicturesPro.com
16,216 posts
(admin)
Fri Jul 28, 17 7:13 AM CST
If your domain actually pointing to blue host? A WHOIS of your domain name shows it is pointing to blu domain, not blue host.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
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