Attention

If your Photo Cart is suddenly getting a 500 error or only displaying a blank page then you or your hosting company has updated the PHP (programming language) to PHP 7 which Photo Cart is not compatible with (and will not be compatible with) mainly because of the removal of the my_sql functions which are replaced with my_sqli functions. 

You would need to have the PHP version downgraded to 5.6 in order for Photo Cart to work. If downgrading the PHP doesn't work then you may have to update Photo Cart to the last version of 7. Download Photo Cart 7 upgrade files. Upgrade instructions.

Photo Cart was retired in 2015. Check out Sytist.

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Orders Not Showing Up In Photocart

J
1 posts
Mon May 22, 17 12:12 PM CST
I received two orders over the weekend and now they are not showing up in photo cart. The paypal payments went through, but I cannot access the order. One of them was there the other day and now it's gone! What to do???

16,148 posts (admin)
Mon May 22, 17 1:22 PM CST
It sounds like your host restored a backup of your website / database from before the order was placed. That would explain the missing order. You should check with your host and see if anything like that happened.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
2 total messages
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Category: Orders
 
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