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Remove Ability To Order Same Product From Favorites

T
31 posts
Mon Dec 07, 15 8:32 AM CST
We have multiple types of photos, formals, candids, sports, etc. They all have their own price guide with different products and prices. Our customers can select multiple images as favorites. So far OK.

But they also can go to their favorites and order all images with the same product even if that image is not offered as a product. I want to remove the ability to order favorites from same product. Any ideas?
149 posts
Mon Dec 07, 15 9:23 AM CST
do you mean they can pick a favorite from say your sports price list and then pick to order all the favorites and it applies that price to all the photos?
T
31 posts
Mon Dec 07, 15 9:57 AM CST
It is not quite that. It may have to do with the gallery/subgallery organization.

We have a Dance event. It has both formals and candids in the same gallery under different folders. The candids have one price guide and the formals have a different price guide. Customers have made favorites of both candids and formals and when they go into their favorites they can click on the option to order the same product for all images even though the product offered is not available for that image
149 posts
Mon Dec 07, 15 10:01 AM CST
are they able to order them with wrong product?
149 posts
Mon Dec 07, 15 10:03 AM CST
i had this problem in the spring. I can't remember exactly what happened. I know i had a customer a little peeved because of it.
16,216 posts (admin)
Mon Dec 07, 15 1:53 PM CST
It does check if photos are from different galleries with different price lists, and if so, doesn't show the option. But it could be because different price lists are assigned to sub galleries.

You can go to Customize -> Edit My Theme and add this code in the additional CSS section to remove the option:

#orderAllFavs { display: none; }
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
T
31 posts
Mon Dec 07, 15 2:04 PM CST
That worked!! Thanks
7 total messages
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