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Turn Off Order Notification For When A Customer Places An Order

G
10 posts
Mon Jan 13, 14 11:47 PM CST
Is there a way to turn off the notification email to the customer for placing an order? I only want to send them a notification after they have paid for the order.
16,207 posts (admin)
Tue Jan 14, 14 7:50 AM CST
There is not a way to turn off that email, but you can edit the content of that email in Settings > Default Emails > Order Placed Email.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
J
7 posts
Sat Aug 01, 15 10:04 AM CST
If you're happy to modify some code, it can be done quite easily.

In the root directory of you gallery (on the server) you will find a file called "action.finalcheckout.php"

open it in a text editor and search for the text "sendEmail"

and you will find the following lines of code...
--------------------------------------------------------------------------------------------------------------------------------
sendEmail($to_email, $to_name, $from_email, $from_name, $subject, $message);

if($site_setup['email_order_placed'] == "1") {
--------------------------------------------------------------------------------------------------------------------------------

Either comment out the 'sendEmail' with a // or swap the two lines over.
By swapping them, the customer email will turn on/off with the admin "Email me when new order is placed (not paid)" option in the "Default Emails" screen.


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