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How do I add my logo?To add your logo you will need to edit the "Settings > Website Header & Footer" in the admin. This section is for HTML above and below the Photo Cart pages.
To add a logo you will need to first upload your logo file to your Misc. File section in the admin. Copy the HTML it gives you and paste it into the header section where you want it to be.
For information on basic HTML you can try to search google for basic html tags.
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How do I add a picture to the home page?First you will need to upload the image file to your Misc. File section in the admin. Copy the HTML it gives you.
Next click My Photo Cart website in the upper left corner of the screen. Be sure you are not logged in as a "customer", if so log out.
Click on the link in the text edit mode section at the bottom of the page that says "Click here to view and edit the page theywsee when they are not logged in". Then on they page, click on Turn On Text Edit Mode.
The yellow text box to the left of the screen, paste the HTML for your image and and click update.
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How to set up downloadable images for sale.You are able to offer the original size image you upload as a downloadable image.
There are 2 things that have to happen to make this work:
1) When you are uploading or processing images for the galleries, there is a "Keep original for download" option. That must be set to "yes".
2) In your price list (price group) you will need to add a size as a downloadable image. Click "add size". On the page where you name it, set the price, etc, there is an option for "Is this for download". That must be set to yes.
Now once your customer orders a downloadable image AND the order is paid, then they are able to download the image right from the order. There will be a button that appears under the thumbnails to download.
If you want to offer free downloads, you can price this item at 0.00. If there are other non free items on the order, the order will still need to be paid. If all free download items then they can download once the order is placed.
Note: If you are logged into the admin, you will not see a download button, but a message saying you are logged is an admin but download is available under the thumbnails on the order. |
Alignment on my pages are messed up (in IE)!This happens when you have edited your "Settings > Style Settings" and you entered in color codes without the # in front of them. Where you enter the color codes, they must be formatted like #FFFFFF . Look for color codes, that are not formatted correctly (without the # prefix). |
Changing the setup file for SSLWhen you have an SSL installed, it is usually either with the www. In front of the domain name or with out it (www.mysite.com or mysite.com) . This is usually determined when you purchase the SSL.
If you use a shared SSL then it will have a specific URL.
In both cases you will need to edit the setup.php file in the Photo Cart folder and change 2 variables.
Download the setup.php file from your website to your computer. Open it in something like notepad (not word or works or anything like that).
** Note below the /photocart is a default and yours may be different depending on the folder name your Photo Cart is in.
** Change mywebsite.com to your domain name
1) $setup['url'] = "http://".$_SERVER['HTTP_HOST']."/photocart";
This needs to be changed to
$setup['url'] = "http://www.mywebsite.com/photocart";
2) $setup['secure_url'] = "https://".$_SERVER['HTTP_HOST']."/photocart";
This needs to be changed to the URL to your secure url (either with or without the www. If your own SSL).
$setup['secure_url'] = "https://www.mywebsite.com/photocart";
Save your changes and upload it back to the Photo Cart folder on your website. |
Changing / edit text on customer pagesYou can change nearly 100% of the text shown on the Photo Cart customer side pages by using the Text Edit Mode shown at the bottom of the customer side pages. Note: This is only seen when you are also logged into the admin.
You can also change some text that is not editable there in the admin , Settings > Website text & pages. |
Fatal error: Allowed memory size of ..... bytes exhaustedThis means the images you are trying to upload or process are too large for the server to handle. You should resize the images before uploading or use one of the Uploaders available here.
If this is for a download image, then the PHP memory limit needs to be increased.
Download your setup.php file fro your Photo Cart folder on your
website to your computer. Open in a text editing program like notepad.
(don't use word).
On any blank line, add the following line:
ini_set('memory_limit', '60M');
Save and re-upload to your Photo Cart folder on your website
overwriting the existing one.
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Setting up Authorize.netNote: In Photo Cart, the Authorize.net Login ID is your API Login ID
Log Into Authorize.net
On the first page, look for the "Account" section at the bottom left hand side. Click on "Settings".
On the settings page, click on "API Login ID and Transaction Key", which is located in the "Security Settings" section.
Your API login Id should show on the API Login ID page, and to obtain a transaction Id, follow the instructions in the "Create New Transaction Key" section.
In the Photo Cart admin, go to Settings > Payment Options. Click on details / edit for Authorize.net .
You will put the API Login ID in the Authorize.net Login ID section and the Transaction Key in the Transaction key section.
Change status to Active and click Save at the bottom. |
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My slideshow audio does not work.Could be a couple of things.
1) Make sure the audio files you are upload don't contact characters other than letters and numbers. For example, no characters like %#"'!& ... If they do, rename then and try again.
2) The server may have a file size limit on files uploaded via a form. You will be able to tell is after you upload the audio file, click on the file name in the admin. If it comes up page not found, then this is the case.
If this is the case, you will need to:
a) Upload the audio file through the admin
b) FTP upload the same file to your Photo Cart /slideshow_audio folder.
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Turn off the transition effects & disable image namesVersion 5:
Admin > Slideshow in main menu. Options under "The following settings are global and effect all slideshows"
Version 4.1
To turn off transition effects or displaying image names, you will need to edit a file. In your Photo Cart, folder download and open the slideImages.php file in a text editor such as notepad.
On lines 9 & 10 you will see this:
&disableImageName=0&
&disableEffects=0&
Change the 0 to 1 to disable. Save and reupload to your Photo Cart folder. |
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Moving Photo Cart to a subdomainYou will need to move the content of your Photo Cart folder to the store subdomain folder. Then in the setup.php file inside the Photo Cart folder:
Change the following line:
$setup['url'] = "http://".$_SERVER['HTTP_HOST']."/photocart";
TO
$setup['url'] = "http://".$_SERVER['HTTP_HOST']."";
Tim
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Changing the folder name of Photo CartThrough a FTP program, rename the current Photo Cart folder to the new name you want it to be.
Then in the setup.php file inside the Photo Cart folder, change the following line:
$setup['url'] = "http://".$_SERVER['HTTP_HOST']."/photocart";
TO
$setup['url'] = "http://".$_SERVER['HTTP_HOST']."/[YOUR NEW FOLDER NAME]";
It is best to make the folder name all lower case with no spaces, letters, numbers and underscores only. |
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Images display in the wrong orderWhen naming your images, you will want to use leading zeros in the numbers. For example: 0001, 0002, 0010, 0012, 0100, etc…
When you names them like 1,2,3,10,11,20,21,100,101,etc, the server will most likely order them as 1,10, 100, 101, 2, 20, 21 … which we don’t want.
So for that reason, your image file names should have leading zeros. If the image filename also has letter, you will still want to use leading zeros
Img_0001, img_0010, etc…
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Paypal returns “Order not found”The problem with the order not found after a PayPal payment is in your paypal settings.
You need to turn OFF the auto return AND turn OFF the Payment Data Transfer in your paypal account in the profile section.
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